Returns & Exchanges
At Koskii, we want you to be completely satisfied with your purchase, which is why we offer a seamless 7-day return and exchange policy for all unworn and unaltered ethnic wear. If your outfit isn't the perfect fit or style, we are here to help you find the right one.
Initiate Request
Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange within 7 days of delivery.
Quality Check Preparation
Ensure the garment is in its original condition with all tags attached, including the security seal, and pack it securely in the original packaging.
Reverse Pickup
Our courier partner will arrive at your doorstep within 2-3 business days to collect the package; please ensure you obtain a pickup confirmation receipt.
Refund or Exchange Processing
Once the item reaches our warehouse and passes quality inspection, your refund will be initiated to your original payment method or your exchange piece will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing